BookBaby Guarantee

100% Satisfaction Guarantee

We stand behind our products and services with the strongest guarantee in the eBook and publishing business.

You can buy with the highest confidence knowing that your eBook or printed books will be produced to your complete satisfaction. If there are any issues with the quality and craftsmanship of your book project, we will work with you to make it right or we will refund your money. It’s as simple as that. Our team of publishing experts is just a phone call or email away with answers, advice and more for your publishing projects.

Cover Design

Satisfaction Guarantee:

We guarantee your satisfaction with your Cover Design Art proofs. If you are not satisfied with your proofs, and choose to cancel your job, we will refund your deposit.

In addition, if your finished product does not match your proofs, within commercially accepted standards, we will replace your product at no additional charge. Furthermore, all products we custom-manufacture or print are unconditionally guaranteed against defects in quality and workmanship. If any of our custom-manufactured products are found to be defective in quality, we will replace or repair the defective product at no additional charge.

Book Printing

Satisfaction Guarantee:

We guarantee your satisfaction with your printed books. If you are not satisfied with your book proofs, and choose to cancel your job before production, we will refund your deposit.

In addition, if your finished product does not match your proofs within commercially accepted standards as determined by our team during inspection, we will replace your product at no additional charge upon receipt of returned defective books to BookBaby. Furthermore, all products we custom-manufacture or print are unconditionally guaranteed against defects in quality and workmanship. If any of our custom-manufactured products are found to be defective in quality, we will replace or repair any defective product returned to BookBaby at no additional charge.