WHAT INFORMATION DOES BOOKBABY COLLECT?
The Information we gather from consumers and customers enables BookBaby to personalize and improve our services and to allow our consumers and customers to set up accounts on the Website. In connection with the Website, we request and display some Information to other consumers and visitors of the Website, which allows consumers to identify goods on the Website. We collect the following types of information from our consumers and customers.
Information You Provide to Us:
We receive and store any information you enter on our Website or provide to us in any other way. The types of Information collected include, without limitation, your full name, email address, mailing address, phone number, IP address, browser information, password, contact information, credit card or bank account information, transactional information based on your activities on the Website, and media consumed on the Website including, but not limited to, media viewed, downloaded, uploaded, and shared. In addition, note that all information you enter into your BookBaby Member Account or BookBaby Customer Account is information that you provide to us. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features.
Information Collected Automatically:
BookBaby automatically receives and records information on our server logs from your browser including your IP address, geo-territory information, BookBaby cookie information, the page you requested, and the media you have consumed (e.g., viewed, downloaded, uploaded, and shared). We retain this information for 30 days.
Data processing is carried out in accordance with GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently, if there are any concrete indications of illegal use.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how many people. BookBaby cookies do not collect Information, and except as necessary to investigate claims of fraud or other misconduct or as otherwise necessary to track purchases for purposes of calculating credit under our affiliate program, we do not combine the general information collected through cookies with other personal Information to tell us who you are or what your screen name or email address is.
For more information about cookies, including deleting and controlling cookies, please visit aboutcookies.org.
Right to Access, Rectify, Erase, Restrict, Transport, and Object to Processing of Your Information:
You may have certain rights regarding your Information that BookBaby collects and processes. To exercise these rights, please submit a request to [email protected]. BookBaby may ask for additional information, as reasonable, to confirm your identity before taking any further actions. Note that some of our services and special features require certain Information and erasing, restricting, or objecting to processing of your Information may prevent BookBaby from providing these services or special features to you.
HOW DOES BOOKBABY USE MY INFORMATION?
The Information you provide is used for purposes such as responding to your requests for certain products and services, customizing the content you see, communicating with you about specials, sales offers, and new features, and responding to problems with our services.
BookBaby may use all of the Information that we collect from our users to understand usage trends and consumer and customer preferences, to improve the way the Website works and looks, to improve our marketing and promotional efforts, and to create new features and functionalities.
BookBaby may use geo-territory information to customize the content and services you see on the Website, as not all services are available in all territories or have additional restrictions that may apply to certain users of the Website.
BookBaby may use automatically collected information and cookies information to: (a) remember your information so that you will not have to re-enter it during your visit or the next time you visit the Website; (b) provide custom, personalized advertisements, content, and information; (c) monitor the effectiveness of our marketing campaigns; and (d) monitor aggregate usage metrics such as total number of visitors and pages viewed.
BookBaby may use your email address or other personally identifiable information provided by you for promotional purposes or to communicate with you with information about a specific program or feature you have elected to participate in or receive information about.
WILL BOOKBABY SHARE ANY OF THE INFORMATION IT RECEIVES?
As a policy for all of our brands, websites, and services, information about our customers is an integral part of our business, and we may share such Information with our corporate parent or other affiliated entities. Except as expressly described below, we neither rent nor sell your Information to other people or nonaffiliated companies. We may share your Information when we have your permission, and we may provide aggregate information to our partners about how our consumers or customers, collectively, use our site (e.g., we share this type of statistical data so that our partners also understand how often people use their services and our Website, so that they, too, may provide you with an optimal online experience).
Third Party Service Providers:
We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Examples of such information include, without limitation, fulfilling orders, delivering packages, sending postal mail and email, analyzing data, processing credit card information, and providing customer service. Unless we tell you differently, such third party service providers do not have any right to use Information we share with them beyond what is reasonably necessary to assist us. You hereby consent to our sharing of Information for the above purposes.
If BookBaby, or all or any portion of its business or assets, are acquired, sold, or otherwise transferred, including in any merger or other transaction, or in the unlikely event that BookBaby goes out of business or enters bankruptcy, consumer and customer Information would be one of the assets that is transferred to or acquired by the successor or acquirer (or a third party through bankruptcy). You acknowledge and agree that such transfers may occur in any of these circumstances, and that any acquirer or successor or other party acquiring all or any portion of BookBaby’s business or assets may continue to use your Information as set forth in this policy.
Protection of BookBaby and Others:
We may release Information when we believe in good faith that release is necessary to comply with any applicable laws, rules or regulations; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of BookBaby, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Opt-In for Promotions:
We do not share personally identifiable information with other third-party organizations for their marketing or promotional use without your consent or except as part of a specific program or feature for which you will have the ability to opt-in.
With Your Consent:
Except as set forth above, you will be notified when your Information may be shared with third parties, and will have the option of preventing the sharing of this information.
IS INFORMATION ABOUT ME SECURE?
Your BookBaby account Information may be protected by a password for your privacy and security. If there is a password for your account, you need to protect unauthorized access to your account and Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account. You are prohibited from sharing your exclusive BookBaby login information and if you share your password or your Information with others, remember that you are responsible for all actions taken in the name of your account. If you lost control of your password, you may lose substantial control over your Information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify BookBaby and change your password.
BookBaby attempts to protect user information to ensure that user account information is kept private; however, BookBaby cannot guarantee or ensure the security of user account information. Not even the U.S. government appears capable of securing highly sensitive personal and national security information from unauthorized access, use, and exploitation. Unauthorized entry or use by third parties, hardware or software failure, and other factors may compromise the security of user information at any time, including your Information.
WHAT INFORMATION CAN I ACCESS?
BookBaby may allow you to access certain information about you through the account holder dashboard for the purpose of viewing, and in certain situations, updating that information. As stated previously, any further request to access your Information that you have a right to access, you may submit a request to [email protected]. BookBaby may ask for additional information, as reasonable, to confirm your identity before taking any further actions.
WHAT CHOICES DO I HAVE?
As stated previously, you can always opt not to disclose Information to us; provided, however, that in order to purchase goods from us as a customer, to make goods available for sale as a client, or provide BookBaby services to you as an account holder you will have to provide us with Information. If you are unwilling to provide Information, then you cannot purchase or sell goods or sign up for services through the BookBaby managed domains.
You are able to add or update certain information on pages, such as those listed in the "What Information Can I Access" section above. When you update information, however, we often maintain a copy of the unrevised information in our records.
You may request deletion of your BookBaby account by contacting BookBaby’s customer support at [email protected]. Please note that some information may remain in our records after deletion of your account.
You will be able to opt-out of receiving e-mail notices or solicitations from BookBaby or our affiliates by responding to a link included in each e-mail notice or solicitation.
THIRD PARTY ADVERTISERS; LINKS TO OTHER SITES
All Backstage deals, discounts, and giveaways are provided at the sole discretion of the advertising partner. BookBaby, and its parent company, DIY Media Group, is not responsible for fulfillment of any products, services, or advertised offers provided by the advertising partners. All customer service inquiries will be handled by the advertising partner. All Backstage offers are valid for a period of 7 days, and are advertised as such.
Consistent with the federal Children's Online Privacy Protection Act of 1998 ("COPPA"), we will never knowingly collect personally identifiable information from anyone under the age of thirteen (13) without requiring parental consent. Any person who provides their personal information to BookBaby through the Website represents that they are 13 years of age or older.
California Minors under 18 Years of Age:
California law provides additional rights to minors under the age of eighteen (18) residing in California. You may request the removal of any of your Information you submitted while under the age of 18. Note that BookBaby can and would remove Information upon request from its internal systems but cannot guarantee removal of Information that you requested be provided to any systems outside of BookBaby’s control. YOU AND YOUR PARENT OR GUARDIAN UNDERSTAND IT IS NEAR IMPOSSIBLE TO HAVE INFORMATION ENTIRELY REMOVED FROM THE INTERNET ONCE IT APPEARS.
NOTE TO INTERNATIONAL USERS
The Website is hosted in the United States. If you are a customer or client accessing the Website from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, then please note that you are transferring your personal data to the United States which does not have the same data protection laws as the EU and other regions.
European Union and European Economic Area:
The Website is not intended for children accessing the Website from the European Union or the European Economic Area by children under the age of 16.
BY PROVIDING YOUR PERSONAL DATA TO BOOKBABY THROUGH THE WEBSITE, YOU CONSENT TO:
Last updated August 3, 2021.